Ndumiso Makhoba

Assistant Sales Manager

Johannesburg, ZA.

About

Highly organized and analytical professional with 3+ years of experience in sales support and administrative management. Proven ability to streamline operations, enhance client relationships, and drive sales growth through data-driven insights and efficient order processing. Currently pursuing a Bachelor's in Engineering Technology, bringing a unique blend of technical aptitude and practical sales management skills to optimize business processes and contribute to team success.

Work

Hybrid Learning Solutions

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Assistant Sales Manager

Tygervalley, Cape Town, South Africa

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Summary

Managed critical sales support operations and client relationships, leveraging data analytics to drive efficiency and contribute to significant revenue growth for a dynamic learning solutions provider.

Highlights

Built and nurtured key client relationships, directly contributing to a 23% increase in profit.

Streamlined the sales order process, reducing order processing time by 2 days and significantly improving overall team efficiency.

Developed and maintained a comprehensive sales database for over 50 clients, enhancing customer information accuracy and improving follow-up communication.

Generated detailed monthly and annual sales reports and presentations for management, identifying key trends and growth opportunities to inform data-driven decision-making.

Processed sales orders with high accuracy and efficiency, ensuring seamless order fulfillment and maintaining strong customer satisfaction.

Education

AIE College

Johannesburg, Midrand, South Africa
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Bachelor in Engineering Technology Electronical and Electronics

Courses

Distinguished member of the Academic Institute of Excellence

Skills

Sales & Business Development

Sales Analysis, Client Relationship Management, Sales Reporting, Market Trend Analysis, Profit Growth.

Data Management & Analytics

Data Management, Database Management, Data-driven Decision Making, Sales Metrics Tracking, Reporting.

Operations & Efficiency

Order Processing, Process Improvement, Time Management, Administrative Support, Problem Resolution, Efficiency Optimization.

Software & Tools

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Spreadsheet Software.

Communication & Presentation

Exceptional Communication, Presentation Development, Client Interaction, Stakeholder Engagement.